Q: How much do your services cost?
A: It all depends on the type of case or project. All cases will require a minimum retainer determined by the type and length of project. For extended cases and projects, our team will develop a specific quote or “not to exceed”. The best way for us to answer this question is for you to call us and explain exactly what it is you are trying to accomplish. All cases and projects require a minimum retainer before work starts.
Q: Do you have a physical office I can visit to discuss my case or project with you?
A: Yes, we have a physical office. However, given the nature of our business, the contents of our files and our need to provide a secure facility, we only meet prospective clients at their place of business, home, or a public setting. This is for the protection of our staff and our clients sensitive data. If you desire to meet with us in person, please contact us and schedule an appointment.
Q: Where do you provide your services? Are you only local or do you operate throughout the United States?
A: In short, we can perform our services anywhere. We operate all over Texas, the entire United States, and even overseas.
Cinco Peso is licensed to operate within the State of Texas and our owner is licensed in Florida. However, if a case originates from another state, in most cases, we are legally allowed to work the case in another jurisdiction where reciprocity exists.
For those rare instances where reciprocity does not exist or where travel to another jurisdiction is cost prohibitive, we have an extensive network of sub-contract investigators and security personnel at our disposal.
Q: Can you provide references for or testaments of your work?
A: 100% of our clients appreciate their anonymity and the great lengths we go to in order to protect their identity and personal information. There are a few who, upon request, will allow us to share their information a limited basis. The same level of privacy and security we offer our current and past clients is the same level of privacy and security we will afford you, should we decide to accept you as a client.
Q: How long will my case or project take and when can you schedule me?
A: Every case is different; therefore, we have no way of predicting how long a case will take. Some Cases are complete within hours of submission and others take weeks or months.
Our agents communicate with the client daily, or more often as requested or needed, to keep them informed of the latest developments.
The best way for you as a client to manage your budget is to discuss your goals with one of our agents, then establish a “do not exceed” limit on resources expended, which should equal your retainer. In this way, you are in control of your resources and can make a decision to stop or continue the work based on results received to date.
As soon as we have your retainer and an executed services agreement, we will schedule your project or case as soon as possible.